PRO services in Oman

What PRO services cover

MOCIIP and Chamber of Commerce

• Commercial Registration renewals and amendments
• Chamber of Commerce certificates and renewals
• Certificates of good standing and extracts

Ministry of Labour

• Employer registration and updates
• Work permit (labour clearance) applications and renewals
• Omanisation reporting and Ministry of Labour portal transactions
• Employment contract registration

Royal Oman Police (immigration)

• Entry visas for new hires
• Medical test and biometrics appointments
• Resident card issuance, renewal and cancellation
• Family visas and dependants

Municipality and Civil Defence

• Municipality licence renewals
• Lease registration and renewal
• Signage permits and Civil Defence certificates

Other

• Document attestation and translation
• Tax Authority registrations
• Transactions at Sanad service centres, the government's network of service offices

Why it matters

Expired documents have knock-on effects. An expired CR can block visa renewals, a lapsed lease registration can stop a municipality renewal, and late renewals attract fines. A PRO keeps one calendar for every expiry date and processes renewals ahead of time.

How our PRO service works

1. Onboarding audit. We list every registration, licence, visa and their expiry dates.
2. Compliance calendar. We send reminders well before deadlines.
3. Submissions. We prepare, submit and follow up each transaction.
4. Reporting. You get status updates and copies of every issued document.

Available as pay-per-transaction or a monthly retainer for companies with regular staff movements.

Who needs a PRO service

Every company with employees, visas or government licences in Oman. Most small and mid-sized companies, and foreign-owned companies whose managers are not always in Oman, outsource PRO work instead of employing a full-time PRO.

Transactions we handle

How it works

1. Onboarding: we take an inventory of your licences, visas and deadlines.
2. Calendar: every renewal is scheduled ahead of its expiry date.
3. Requests: you send new requests (a new hire, a family visa) by email or WhatsApp.
4. Execution: our PRO completes the transaction online, through Sanad centres or in person.
5. Reporting: you receive the documents and a status update.

Pricing

Choose a monthly retainer for companies with regular transactions, or pay per transaction for occasional needs. Government fees are passed through at cost and quoted in advance.

Common mistakes companies make without a PRO

• Letting a CR or municipality licence expire, which blocks all visa transactions.
• Missing residence-card renewal dates, leading to fines.
• Applying for work permits without checking Omanisation status first.

Why MakeMyCompany

Our PROs deal with these authorities every day from our Muscat office, and work alongside our compliance, payroll and visa teams for the companies we set up and manage.

Frequently asked questions

What does a PRO do in Oman?

A PRO handles a company's transactions with government bodies: renewals, permits, visas, certificates and approvals, mostly through online portals and in-person at authorities or Sanad centres.

How much do PRO services cost?

Usually a service fee per transaction or a monthly retainer, plus the government fees. Costs depend on how many employees and transactions you have.

Can a PRO handle my employees' visas?

Yes. Work permits, entry visas, medical tests, resident cards, renewals and cancellations are core PRO tasks. See employment visas.

Can a PRO handle my family's residence visas?

Yes. For owners and employees of companies we manage, we handle family visas alongside the company's other transactions.

How quickly can you start?

Usually within a few days of receiving your company documents and access to the relevant online accounts.

What does PRO stand for?

PRO means public relations officer — the person who handles a company's transactions with government departments.

Do I need a PRO if I use Invest Easy?

Invest Easy covers many MOCIIP steps online, but labour, immigration, municipality and other transactions still need someone to manage them and track deadlines.

How much do PRO services cost in Oman?

Companies with regular transactions usually choose a monthly retainer; occasional needs are charged per transaction. Government fees are extra and quoted in advance.

Official sources

Requirements and fees change, so confirm current details with the authority concerned. This page is general guidance, not legal advice.

• Royal Oman Police – residence, visit and work visa rules.
• Ministry of Labour – labour permits and Omanisation.
• Ministry of Commerce, Industry and Investment Promotion (MOCIIP) – licensing, commercial registration policy and the list of restricted activities.